Bitdefender Internet Security 2013 User's Guide Page 158
- Page / 171
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
27. Asking for help
Bitdefender strives to provide its customers with an unparalleled level of fast and
accurate support. If you experience any issue with or if you have any question about
your Bitdefender product, you can use several online resources to quickly find a
solution or an answer. Or, if you prefer, you can contact the Bitdefender Customer
Care team. Our support representatives will answer your questions in a timely
manner and they will provide you with the assistance you need.
The “Solving common issues” (p. 127) section provides you with the necessary
information regarding the most frequent issues you may encounter when using this
product.
If you do not find the solution to your problem in the provided resources, you can
contact us directly:
● “Contact us directly from your Bitdefender product” (p. 150)
● “Contact us through our online Support Center” (p. 151)
Important
To contact the Bitdefender Customer Care you must register your Bitdefender product.
For more information, please refer to “Registering Bitdefender” (p. 30).
Contact us directly from your Bitdefender product
If you have a working Internet connection, you can contact Bitdefender for assistance
directly from the product interface.
Follow these steps:
1. Open the Bitdefender window.
2. Click the Help and Support link, located at the bottom-right corner of the
window.
3. You have the following options:
● Bitdefender Help.
Browse the Bitdefender documentation articles and try the proposed solutions.
● Support Center
Access our database and search for the necessary information.
● Contact Support
Use the Contact Support button to launch the Support Tool and contact the
Customer Care Department. You can navigate through the wizard using the
Next button. To exit the wizard, click Cancel.
a. Select the agreement check box and click Next.
Asking for help
150
Bitdefender Internet Security 2013
- User's Guide 1
- Each man has his price Bob 3
- And yours was pretty low 3
- Table of Contents 4
- 1. Preparing for installation 10
- 2. System requirements 11
- 3. Installation scenarios 12
- Validating the installation 13
- Step 1 - Welcome 14
- ▶ on the CD/DVD label 16
- Getting started 19
- 5. The basics 20
- 5.2.1. Fix All Issues wizard 21
- 5.3. Events 22
- 5.4. Autopilot 23
- 5.5.1. Game Mode 24
- Using Game Mode 25
- 5.5.2. Laptop Mode 26
- The basics 27
- 5.7. Anonymous usage reports 28
- 6. Bitdefender interface 29
- 6.2. Main window 30
- 6.2.1. Upper toolbar 31
- 6.2.2. Panels area 32
- Bitdefender interface 33
- 6.3. Settings Overview window 35
- 6.4. Security Widget 35
- 7. Registering Bitdefender 38
- Registering Bitdefender 39
- 8. MyBitdefender account 40
- MyBitdefender account 41
- Important 43
- 9.2. Performing an update 44
- Update location 45
- Update processing rules 45
- 10. Installation 47
- Installation 48
- 11. Registration 49
- Registration 50
- 12. Scanning with Bitdefender 52
- Scanning with Bitdefender 53
- 13. Parental Control 56
- 14. Privacy Control 60
- 15. Useful Information 62
- Useful Information 63
- Managing your security 67
- 16. Antivirus protection 68
- Antivirus protection 69
- 16.2. On-demand scanning 74
- 16.2.3. Running a Quick Scan 75
- 16.2.4. Running a System Scan 75
- 16.2.6. Antivirus Scan Wizard 78
- Step 1 - Perform scan 79
- Step 2 - Choose actions 79
- 16.2.7. Checking scan logs 81
- 16.3.1. How does it work? 82
- 16.6. Active Virus Control 86
- 17. Antispam 92
- Friends list / Spammers list 93
- Charset filter 93
- Link filter 93
- Signatures filter 93
- NeuNet (Heuristic) Filter 93
- 17.1.2. Antispam operation 94
- 17.1.3. Antispam updates 95
- Antispam 100
- 18. Privacy Control 102
- Privacy Control 103
- 18.2. IM encryption 105
- 18.3. Data protection 106
- 18.3.3. Managing rules 108
- 18.5. ID theft protection 109
- 19. Firewall 110
- Firewall 111
- 19.3. Managing firewall rules 112
- 19.3.2. Application rules 113
- 19.3.3. Adapter rules 116
- 19.6.2. Other settings 119
- 20.2. Configuring settings 121
- 20.3. Managing bookmarks 121
- 21. Parental Control 123
- Parental Control 124
- 21.3.1. Web Control 126
- 21.3.2. Applications Control 127
- 21.3.3. Facebook protection 127
- Safego protection for Twitter 129
- 23. USB Immunizer 131
- 24.1. Accessing MyBitdefender 132
- Troubleshooting 134
- 25. Solving common issues 135
- 25.2. Scan doesn't start 136
- Solving common issues 137
- 25.6. My Internet is slow 139
- Add contacts to Friends List 143
- Indicate detection errors 143
- Add spammers to Spammers List 145
- 26.1. Bitdefender Rescue Mode 149
- Information 154
- Contact us 157
- 27. Asking for help 158
- Asking for help 159
- 28. Online resources 160
- 28.3. HOTforSecurity Portal 161
- 29. Contact information 162
- UK and Ireland 163
- United Arab Emirates 164
- Glossary 165
Related products and manuals for Antivirus security software Bitdefender Internet Security 2013
(200 pages)© 2020, manymanuals.com. All rights reserved. | 1.708 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals