Bitdefender Internet Security 2014 User's Guide download pdf (Page 183)

29. Online resources

Several online resources are available to help you solve your Bitdefender-related

problems and questions.

● Bitdefender Support Center: http://www.bitdefender.com/support/consumer.html

● Bitdefender Support Forum: http://forum.bitdefender.com

● the HOTforSecurity computer security portal: http://www.hotforsecurity.com

You can also use your favorite search engine to find out more information about

computer security, the Bitdefender products and the company.

29.1. Bitdefender Support Center

The Bitdefender Support Center is an online repository of information about the

Bitdefender products. It stores, in an easily accessible format, reports on the results

of the ongoing technical support and bugfixing activities of the Bitdefender support

and development teams, along with more general articles about virus prevention,

the management of Bitdefender solutions with detailed explanations, and many

other articles.

The Bitdefender Support Center is open to the public and freely searchable. The

extensive information it contains is yet another means of providing Bitdefender

customers with the technical knowledge and insight they need. All valid requests

for information or bug reports coming from Bitdefender clients eventually find their

way into the Bitdefender Support Center, as bugfix reports, workaround cheatsheets

or informational articles to supplement product helpfiles.

The Bitdefender Support Center is available any time at

http://www.bitdefender.com/support/consumer.html.

29.2. Bitdefender Support Forum

The Bitdefender Support Forum provides Bitdefender users with an easy way to get

help and to help others.

If your Bitdefender product does not operate well, if it cannot remove specific viruses

from your computer or if you have questions about the way it works, post your

problem or question on the forum.

Bitdefender support technicians monitor the forum for new posts in order to assist

you. You may also get an answer or a solution from a more experienced Bitdefender

user.

Before posting your problem or question, please search the forum for a similar or

related topic.

Online resources

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